Privacy Policy

Last updated: March 29, 2026

Personaxis ("we", "our", or "us") is operated by Personaxis. This Privacy Policy explains how we collect, use, and protect your information when you use personaxis.com and any related services (the "Service").

1. Information We Collect

Account information. When you create an account, we collect your name, email address, and password (stored as a secure hash).

Usage data. We collect information about how you interact with the Service — which personas you browse, export, or deploy; session duration; and feature usage — to improve the platform.

Payment information. If you subscribe to a paid plan, payment is processed by our payment provider (Stripe). We do not store your full credit card number. We receive a token and the last four digits of your card.

Communications. If you contact us by email or through the contact form, we retain that correspondence to respond to you and improve our support.

2. How We Use Your Information

We use the information we collect to:

  • Operate and improve the Personaxis platform
  • Process payments and manage your subscription
  • Send transactional emails (account confirmation, password reset, billing receipts)
  • Send product updates if you have opted in to our newsletter
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data to train AI models.

3. Data Sharing

We share data with third-party services only to the extent necessary to operate the platform:

  • Stripe — payment processing
  • Supabase — database hosting
  • Vercel — hosting and CDN
  • Resend — transactional email delivery

These providers are bound by their own privacy policies and data processing agreements.

4. Cookies

We use essential cookies to maintain your session and preferences. We use analytics cookies only if you consent through the cookie banner on your first visit. You can withdraw consent at any time.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

6. Your Rights

Depending on your location, you may have rights to access, correct, export, or delete your personal data. To exercise these rights, contact us at davidq@personaxis.com.

If you are located in the European Economic Area (EEA), you may also lodge a complaint with your local data protection authority.

7. Security

We use industry-standard security practices including encryption in transit (TLS), encrypted storage for sensitive fields, and access controls. No system is completely secure; we encourage you to use a strong, unique password.

8. Children

The Service is not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this policy as the platform evolves. We will notify you of material changes via email or a notice on the platform.

10. Contact

Questions about this policy? Contact us at davidq@personaxis.com.